Has EDRM been a success?
David Bowen
EDRMS, a member of a teenaged gang (including CRM, ECM, CMS, DMS, Information Management and Information Governance), has not failed herself nor us, though we fear her gang, and blame them for anything we don.t like. As with most teenagers, she takes careful handling, and her real achievements are yet to come.
But we should not overlook her early successes. Chaotic organisations have been introduced to metadata, information sharing, process management, retention reviews and disposal, and effective search engines. If EDRMS and her friends are treated with less fear and a more open accepting attitude, and if they are given the support and training they need, they will continue to serve and benefit all of us.
Steve Bailey
The case against the assertion that ERMS has been a success rests on three unfortunate and yet indisputable facts: that EDRMS have failed our organisations, have failed our users and have failed the records management profession - each with disastrous consequences. The prosecution's case will demonstrate why this has been so and the damage this has done to virtually all concerned in recent years.
 |
Bowen.pdf (.pdf, 269 KB)  |
|
Steve Bailey, JISC infoNetSteve currently acts as senior advisor on records management issues for JISC infoNet, an advisory service for managers within the... more...
David Bowen, AudataAfter obtaining degrees in Chemistry at Cambridge and Sir John Cass College, London, David worked in university and industrial research... more...
Related sessions
- What will organisations be doing with their electronic documents and e-mails in 2012? Part 1 & Part 2
- Electronic Document and Records Management Using Microsoft SharePoint 2007 without the need for an additional back end repository
- Open Source EDRM at Islington Council
- Experiences with EDRM - Your Questions Answered
- The future of EDRM
- Making search work - the benefits and the challenges