The Transformation of a Records Manager to an Information Manager - a Personal Experience

Conference 2010 S06 - Monday 11.30am

"What’s the Difference between a Records Manager and an Information Manager?”

In the last five years there has been a big rise in new technology and it has been a real challenge for the profession to keep a pace and remain influential within their organisations. There has been a call for a reassessment of the records manager’s role not just to deal with new information management tools such as EDRM, collaboration, CRM business networking, but also how we can use our information in more effective and efficient ways both internally but also with our customers.

This paper will look at the traditional role of the records manager, dealing with the appraisal, management and retention and disposal of paper filing systems and dealing with Data Protection and Freedom of Information issues. It will then discuss the need to develop a new skill set to deal with the much wider information management agenda, developing an Information Management Strategy and looking at the emergence of the Information Manager and what that means to the profession.

This paper will draw on the experiences of the Records Management Unit at Dorset County Council but will be as relevant for all those working in the wider public and private sector. It will attempt to answer the question:

“What is the Difference between a Records Manager and an Information Manager?”

S06.pdf (.pdf, 1.5 MB)

Dr David Reeve, Dorset County Council

Dr David Reeve qualified as an archivist and records manager at the University of North Wales in 1990 and became an archivist for the Dorset Archive Service. In 2002 he was appointed the Operational Records Manager for Dorset County Council, in... more...

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